FAQs

About Delivery

Which countries do you deliver to?

United States, Canada, Mexico, United Kingdom, Germany, France, Spain, Italy, etc.

Is your packaging discreet?

Of course! We ship all orders in boring brown boxes or plain envelopes so that the only person getting excited about your delivery is you.

How do I know the status of my order?

We offer standard order tracking. Once your order has shipped, you will receive information via email on how to track your order.

About orders and payment

How do I cancel an order?

If you would like to modify or cancel your order, please contact our Customer Service Department immediately after placing your order.

If your order has already been processed by our warehouse team, we cannot cancel it.

However, you can easily return the item to us for free.

Which payment options are available?

You can pay by Paypal